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Timeouts

Timeouts

The Telstra webserver is set to timeout users who have not used the system for 10 minutes (or is it 5?). For static web pages, this is not a problem as the server just sends a new page. However, if you have logged on to update the site, or if a program has saved some settings, then these will be erased at the expiration of the time limit. Therefore, if you have logged on and are doing editing, and go off for coffee, when you return, you will have to re-enter your User ID and password.

Therefore it is recommended that if you are editing long documents, that you enter the text in Microsoft Word and then cut/paste into the website. If you have entered a lot of data, then go to save and the system asks for your User ID and password, you could lose all of your data. What you should do in this case is click on the browsers BACK button, then select and cut all the data you have entered, and then logon, go back into the Add or Edit screen and paste the text and save.

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